FAQ on Consigning
How do I start the consignment process?
The first step to consigning with L'Histoire is sending an email to consigning relations at firstname.lastname@example.org regarding your interest in consigning with us. We will reach out to set up a virtual appointment to discuss your items. In the meantime, dive into your closet and cross reference with our list of accepted brands. If you have questions on a designer that isn't included in our list, please ask during your call or via email. During your virtual meeting, we will view each piece individually and we'll let you know which pieces we're happy to accept. Once the meeting is over you can either print out your shipping label and package up your items, or drop your pieces off at our Minneapolis based location for processing. Processing time takes anywhere from 1-2 weeks depending on our current intake volume.
How does L'Histoire authenticate?
We authenticate and review the condition of every item we sell. If an item doesn't meet our high standards and we can't guarantee its authenticity, we won't accept it. It's that simple.
Each item in our inventory undergoes a rigorous, multi-point inspection process. We begin with an inspection done by hand, following up with extensive research to identify the time period and original price of each piece.
When do I get paid?
We pay on the 1st of every month, or the following business day, for all items sold and shipped during the previous month. In the event of a requested return, payment will be put on hold until the return is resolved. We pay via eCheck, Venmo, or Store Credit. When opting into Store Credit, you get the added bonus of a 5% extra commission boost.
What is the length of the consignment period?
Our consignment period ends at the end of the sixth month after we've receive and assigned a listing to your item.
Many pieces sell within the first 90 days — sometimes before a listing even goes live due to promotional content.
If you request your items back within 3 months, you will be subject to a $15 per item early removal fee, plus shipping costs.
At the end of the consignment period ownership of items on consignment may be transferred to L'Histoire (unless you have specified that you want them returned at shipping cost of $15/box).
How are my items priced?
Our priority is always to get you the best price possible for the pieces you consign based on current market conditions and consignment trends. Once we have priced your items, we will send you an email as a final confirmation. We do not negotiate on prices, but you can choose at this point to ask for an item back if you're unhappy with the value assigned. We handle all markdowns and we'll let you know when a payment is on the way!
What about items that are not accepted?
During our first virtual call, all items will be assessed by the L'Histoire team. Any items sent which L'Histoire did not pre-authorize for sale may become unaccepted items. All inauthentic or counterfeit pieces will be unaccepted. Ownership of unaccepted items will be transferred to L'Histoire or shipped back to you at cost of $15/box.
How do I get my items to you?
You may send acceptable designer items (see approved designer list here) with an initial minimum appraised list price of $80 and above, by requesting a shipping label to mail in your items, or dropping your items off at our Minneapolis based headquarters. You will be responsible for all risk of loss or damage while items are in transit until the items are unpacked, audited, and assigned an internal tracking number by L'Histoire
Can I earn more when choosing store credit?
Yes! If you'd like to be paid for your consignment items via store credit, you’ll earn 5% higher commission, up to a maximum of 80%. We strongly believe this is the way to go! Unfortunately store credit can’t be converted to cash later on.